AIMMS Responsible Disclosure Policy

Despite all our efforts, it can happen that a vulnerability exists in one of our products or services. AIMMS welcomes reports of security researchers and experts on possible vulnerabilities. If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. Help us to better protect our users by sending our security team a report containing information and detailed instructions on how to reproduce the problem.

Please report your findings to

Not permitted

  • Carrying out attacks with the aim of making our services unreachable. For example, through attacks on physical security or (Distributed) Denial of Service attacks.

  • Using phishing or other forms of Social Engineering against our employees.

  • Exploiting Found Vulnerabilities Beyond a Proof of Concept.

  • Unnecessarily extracting, modifying and/or deleting data via unauthorized access.

What we like

  • Make sure our customers are not inconvenienced or otherwise affected by your research.

  • Report a found vulnerability as soon as possible.

  • Do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible.

  • Do not reveal the problem to others until it has been resolved.

What we promise

  • We will respond to your report within 15 business days with our evaluation of the report and an expected resolution date.

  • If you have followed the instructions above, we will not take any legal action against you regarding the report.

  • We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission.

  • We will keep you informed of the progress towards resolving the problem.

  • In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise).

  • We strive to resolve all problems as quickly as possible, and we would like to play an active role in the ultimate publication on the problem after it is resolved.

Hall of Fame

Here we will list the names of people who reported issues that required us to act.